Ujejskiego

2006-2008 University of Technology and Life Sciences In Bydgoszcz
Faculty of Telecommunications and Electrical Engineering
MSc in Telecommunications
specialization in Postal Engineering (graduated with grade A)

2001-2005 Academy of Sciences and Agriculture in Bydgoszcz
Faculty of Telecommunications and Electrical Engineering
BSc in Telecommunications
specialization in Postal Engineering (graduated with grade B+)

1995-1999 Technical High School in Electronics in Bydgoszcz
Profile: general electronics

Professional 01.10.1999 – 02.09.2001
experience Centre of Data Processing of Polish Post
Department of Marketing and Customer Service - Assistant

03.09.2001 – 14.07.2005
Centre of Data Processing of Polish Post
Department of Printing and Postal Services - Shift Manager

15.07.2005 – 14.03.2010
Financial Operations Centre of Polish Post
Department of Customer Service - Head of the Department

15.03.2010 – 01.01.2012
Financial Operations Centre of Polish Post
Department of Services Coordination – Head of the Department

01.01.2012 – to present
Financial Operations Centre of Polish Post
Department of Document Processing - Head of the Department

01.08.2003 - 30.06.2004
Postal Bank
Department of Giro Centre - DEF BANK banking system specialist

01.07.2004 - 30.04.2007
Postal Bank
Department of Operational Support - DEF BANK banking system specialist

Additional skills, trainings Knowledge of MS Office (Word, Excel, Power Point);
and Certificates Driver License – B category since 1999;
(most important) Knowledge of English at intermediate level (confirmed with an appropriate certificate);
IBM Certificate – EU 210 – Lotus Notes;
Training in Protection of Confidential Information (Certificate no. 369/2001);
Security Clearance confirming access to confidential information (Nr 424/2001/Z);
Training in Marketing of Services - Gulden Mark and European Institute of Human Resources Development;
Sales 1 – Gustav Kaser Training International;
Training in Developing creative abilities (Certificate no. 10/DR/07);
Training in Human Resources Policy and Management of Work Effectiveness – Most Wanted Training Institute;
Training in Managing Relations with Customers - Kema Quality (Certificate no. 2950/SZ-Z/KEMA PL);
Training in Banking Law;
Publication and lecture (in English) at the University of Zilina (Slovakia) within the frames of TRANSCOM 2007 conference – “Problems in implementation of hybrid mail in Polish Post”;

Interests IT, telecommunication systems, automation, optimization of technological processes.

Achievements Implementation, activation and further supervision of mailing system based on two printing and enveloping sets.

Implementation (together with Bre Bank S.A.) of common service of postal money orders and its coordination (service is still active).

Acquiring and maintaining the key client (Postal Bank) for the implementation of banking system and back-up servers in the reserve data processing centre. Leasing of optical fibers providing the communication link.

Implementation with Postal Bank and Polish Post of solutions providing the execution of bank transactions at the post office counters with the use of IT systems owned by both parties (documented by personal gratitude letters).

Participation in creating a new technology for processing the payments of the Polish Radio and Television license fee (replacement of 8 millions of old booklets with the new solution – forms for money transfer to the bank account).

Sale of the services of data processing (industrial document scanning, mass printing and enveloping, data input, aggregation and transmission by the use of WWW, SFTP and mail servers for such customers like banks, insurance companies, retirement funds.

Leasing of telecommunication solutions (data transmission) and IT systems (servers, server clusters) for the institutional customers (banks, insurance companies).

Coordination of data processing, Optical Character Recognition systems (OCE Doku), document correction and customer service within this range.

Implementation of hybrid mail technology and responsibility over the mailing centre in Bydgoszcz.
2006-2008 University of Technology and Life Sciences In Bydgoszcz
Faculty of Telecommunications and Electrical Engineering
MSc in Telecommunications
specialization in Postal Engineering (graduated with grade A)

2001-2005 Academy of Sciences and Agriculture in Bydgoszcz
Faculty of Telecommunications and Electrical Engineering
BSc in Telecommunications
specialization in Postal Engineering (graduated with grade B+)

1995-1999 Technical High School in Electronics in Bydgoszcz
Profile: general electronics

Professional 01.10.1999 – 02.09.2001
experience Centre of Data Processing of Polish Post
Department of Marketing and Customer Service - Assistant

03.09.2001 – 14.07.2005
Centre of Data Processing of Polish Post
Department of Printing and Postal Services - Shift Manager

15.07.2005 – 14.03.2010
Financial Operations Centre of Polish Post
Department of Customer Service - Head of the Department

15.03.2010 – 01.01.2012
Financial Operations Centre of Polish Post
Department of Services Coordination – Head of the Department

01.01.2012 – to present
Financial Operations Centre of Polish Post
Department of Document Processing - Head of the Department

01.08.2003 - 30.06.2004
Postal Bank
Department of Giro Centre - DEF BANK banking system specialist

01.07.2004 - 30.04.2007
Postal Bank
Department of Operational Support - DEF BANK banking system specialist

Additional skills, trainings Knowledge of MS Office (Word, Excel, Power Point);
and Certificates Driver License – B category since 1999;
(most important) Knowledge of English at intermediate level (confirmed with an appropriate certificate);
IBM Certificate – EU 210 – Lotus Notes;
Training in Protection of Confidential Information (Certificate no. 369/2001);
Security Clearance confirming access to confidential information (Nr 424/2001/Z);
Training in Marketing of Services - Gulden Mark and European Institute of Human Resources Development;
Sales 1 – Gustav Kaser Training International;
Training in Developing creative abilities (Certificate no. 10/DR/07);
Training in Human Resources Policy and Management of Work Effectiveness – Most Wanted Training Institute;
Training in Managing Relations with Customers - Kema Quality (Certificate no. 2950/SZ-Z/KEMA PL);
Training in Banking Law;
Publication and lecture (in English) at the University of Zilina (Slovakia) within the frames of TRANSCOM 2007 conference – “Problems in implementation of hybrid mail in Polish Post”;

Interests IT, telecommunication systems, automation, optimization of technological processes.

Achievements Implementation, activation and further supervision of mailing system based on two printing and enveloping sets.

Implementation (together with Bre Bank S.A.) of common service of postal money orders and its coordination (service is still active).

Acquiring and maintaining the key client (Postal Bank) for the implementation of banking system and back-up servers in the reserve data processing centre. Leasing of optical fibers providing the communication link.

Implementation with Postal Bank and Polish Post of solutions providing the execution of bank transactions at the post office counters with the use of IT systems owned by both parties (documented by personal gratitude letters).

Participation in creating a new technology for processing the payments of the Polish Radio and Television license fee (replacement of 8 millions of old booklets with the new solution – forms for money transfer to the bank account).

Sale of the services of data processing (industrial document scanning, mass printing and enveloping, data input, aggregation and transmission by the use of WWW, SFTP and mail servers for such customers like banks, insurance companies, retirement funds.

Leasing of telecommunication solutions (data transmission) and IT systems (servers, server clusters) for the institutional customers (banks, insurance companies).

Coordination of data processing, Optical Character Recognition systems (OCE Doku), document correction and customer service within this range.

Implementation of hybrid mail technology and responsibility over the mailing centre in Bydgoszcz.